When I call you to report that I can’t receive phone calls in my own home, and you decide to call me back, it probably isn’t a good idea to call me back on my Sprint phone, since, you know, I can’t receive phone calls when I’m in my own home. Is this a hard concept to grasp?
When I call Sprint support, the voice mail menu cautions me not to call with my Sprint phone because it might be needed in other ways to diagnose the problem. So why can’t you figure out that simple fact yourselves?
Update: It gets better! As well as leaving me a voice mail (which I got when I went out to run an errand), they also sent me a text message that says to reply to the text message to let them know when they can call me. When I attempt to reply to the text message, it tells me that it’s not a valid phone number to text. “Your MSG could not be DELIVERED because Invalid Destination Account”. Yes, with the StupidCaps(tm) and the fractured syntax and all.
