Day: March 27, 2008

I have seen the future, and it sucks

Today the developers were invited to see what our new usability expert has come up with. Evidently he hired some local company to do the graphics, and somebody else to whip it up into a fancy all-signing all-dancing Flash demo. It’s all eye candy and very little substance, and it looks childish to me. But evidently all the suits and managers love it, so it’s going to go ahead. I can’t tell you what it looks like, except the back drop looks like it was copied from the default background/splash screen/packaging of a certain fruit-based cat-themed operating system that was recently released.

The fact that the interface looks like it was designed more to impress suits than to help the people who are going to use it day to day isn’t the part that sucks. The fact that it’s all going to be written in Flash semi-sucks. The fact that it’s apparently going to be designed without talking to the people who’ve been working on the program for 6 years semi-sucks. What really sucks is that the project leader is talking about either outsourcing the entire Flash part of the user interface, or hiring their Flash programmer away from them. It was left to my cow orker Rohan to speak up and say “the reason you hired good people in the first place is that with a little training we can do anything, including Flash”.

Q. When is a deadline not a deadline?

A. Evidently, when it’s given to you by your boss’s boss’s secretary.

Every month, we have to fill in this stupid charge code thing. It’s especially stupid for me, because I only ever have one charge number, so it’s just a matter of pulling out my timesheets for the month and adding up the numbers. But it’s always due on the last business day of the month. So we get a reminder email saying “Please have your [foo] hours in by noon on Friday” about a week before. Then we get another reminder at the beginning of the week. Then a few of us get another email a few days before it’s due. And then today, 21 hours before the deadline we were given, my boss forwards me an email from the secretary saying “I sent these guys three reminders already and they still haven’t put in their time”, and a note from the boss saying “PUT THEM IN ASAP!”. WTF? If the deadline is noon tomorrow, why can’t I put it in tomorrow morning? I wrote back to her saying “if noon Friday isn’t the real deadline, why were we told that was the deadline?”

The way I see it, I have a very good reason for waiting. I’m paid hourly. That means if there is nothing for me to do, (and or the weather is nice for flying or kayaking), then I have a duty to bugger off and stop costing them money for nothing. So I don’t put in my hours until the last minute, because I could end up putting in my hours on Thursday morning and then run out of task so need to take off Thursday afternoon.

So I guess it comes down to: do they want accurate numbers, or is this just an exercise in bureaucratic masturbation?

Update:
Oh, it gets better. Here’s an email from my boss

Curious why you can’t just complete a simple little task without making a big deal about it and copying in the rest of the team. In doing so you take up additional time on their parts as well as mine. Mike and Wanda review the input prior to noon to ensure it is correct. Noon is the actual cutoff time in the system. I find it absolutely ridiculous the amount of time it takes us chase all of you down each month. You have an entire month to put your time in – why wait until the very last minute to do so?