I set up “automatic domain renewal” so that I wouldn’t have to take any action, or indeed have to think about it, when one of my domains comes up for renewal. So why do you send me four identical emails within 10 minutes telling me that one of my domains is coming up for renewal? I don’t need to know, that’s why I told you to take care of it! Even one message would have been more than sufficient. But do you really need to blast one to the technical contact, one to the billing contact, one to the registrant and one to the email address on the account? What the fuck is the purpose of having a separate “billing contact” if you’re going to write every email possibly associated with the account about a billing issue. It’s called “billing contact” for a reason, fuckwads.
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My registrar for one of domains (Netfirms) has been sending me expiration notices every few days for a domain which I took great lengths to explain to them (several weeks ago) I do not want to renew.
I moved another domain to 1&1, and the last one I have left with Netfirms (my blog) seems to have renewed OK, but based on email confirmations I suspect I’ve been billed twice. I won’t know for sure untill I get my credit card statement.
How something so simple can be so difficult for some companies never fails to amaze me.