My boat and UPS

UPS tracking InformationI’ve said some nice things about UPS recently, but it appears that my streak of luck with them is running out. My delivery from Pygmy Boats is in three boxes, two of which are around 30 pounds, and one that is around 7 pounds. I’ve been tracking them eagerly on the UPS web site. All three of them showed as arrived in Hodgkins very late Thursday night. Hodgkins is a city that seems to be in quantum flux because some entries on the UPS web site say “Hodgkins, IL” and others say “Hodgkins, IN”. One of the two heavy packages hasn’t updated since it got there, and is still showing that although it’s there, it’s scheduled for delivery on Monday. The other heavy one and the light one, however, showed travel to Buffalo, NY on Friday via Middleburg Heights, OH, which is good because Buffalo is almost right next door. But for some reason, those two also say “Rescheduled for delivery” and Tuesday’s date.

I’m kind of at a loss to understand why it’s going to take them from Friday to Tuesday to get these packages here from Buffalo. Hell, I’d offer to go pick them up myself if it would help. Especially since the other package is evidently going to be dropped off via wormhole as Hodgkins makes its transition between its Illinois incarnation and its Indiana incarnation. Yeah, yeah, I know, it’s probably a matter of scheduling low priority room on the truck or something, and the package whose status hasn’t updated since Thursday is probably going to be late as well. Still, it sucks.

Free clue

If you start a long rambling description of a problem, and in the middle of it I interrupt you to say “fixed three builds ago”, that means that I understood the description, and realized it was identical to a problem I recently fixed. Your action at that point should be to go back and upgrade your system, not continue with your rambling description. Because otherwise I’ll be forced to put my earbuds back in and resume listening to Glen Gould and ignore you until you go away.

Thanks.

Wet one

I went kayaking for the first time in 3 weeks today. The weather wasn’t looking great, but I figured it had been too long. I was right about the weather – it started raining when I was about 2/3rds of the way to the weir, but it wasn’t a cold rain so I kept going. I was alone, so I was paddling as fast as I could. Probably too fast. Mostly I wanted to see how far I could go without pausing, and then after I had to pause, how few pauses I could take and still keep up a decent pace. That’s sort of how I built up my fitness when I first started cross country skiing and again when I started mountain biking – go fast, and work on increasing the range, instead of doing the more conventional starting with long slow distance and building up the speed, which is how I started running.
Continue reading “Wet one”

Thank you for calling AT&T, now go fuck yourself

Update: 3 hours later, it’s working again. No thanks to AT&T.

I have a Palm Treo. I’ve had it for over 2 years, and all during that time I’ve had the same cell phone plan, one which includes “unlimited internet”. And all during that time, I’ve used it at least daily to check my email – and since my employer cut off my access to my home computer, I’ve used it even more like several times an hour while I’m at work I also use it to check weather, check Google maps, and other things that require an internet connection. This morning, I’ve been unable to get to the internet.

So I called “The New AT&T”. And once again, their “trouble shooting” involved me taking out the battery and sim, trying and failing to read the tiny little 20 digit number on the SIM card, reading the IMEI number from the back of the phone, and then putting it all together and getting exactly the same results as before. The “helpful” AT&T tech said that one reason for my problems might be that my data plan is incompatible with the Treo, and I needed to switch to a PDA data plan. Except that she couldn’t make changes to the plan unless I could remember my wife’s social security number. I tried to explain that there is nothing wrong with the data plan as I’d been using it on a daily basis for more than 2 years, but she insisted that she couldn’t do any more trouble shooting unless i gave her my wife’s social security number so she could switch my data plan. I shudder to think how much more a “PDA data plan” is going to cost.

So the question in my mind is: is this a temporary outage on their network that the tech wouldn’t admit, a problem with my phone, or did they just notice that I’ve had the wrong data plan after 2 years and suddenly cut me off? And how does this affect the probability of me buying a iPhone when the 3G ones come out?

Construction project, Day 3.5

I had a phone call from a very nice person at PygmyBoats. She was calling me because I’d ordered the wrong size spray skirt for the kayak kit I’d ordered, and she wanted to know if I was ordering them for the kit, or for another boat. It turns out that the Arctic Tern 14 is a “medium” size boat, but the Arctic Tern Hi Volume is a “large” size boat. Also, when I saw the “1 hand toggle” on the order form, I’d actually ordered 1 pair. Oh, and I got the UPS tracking number – they said that I should get it Friday or Monday. I’m hoping it’s Friday for obvious reasons.