I’ve ordered a couple of things from Duluth Trading. Mostly they make stuff for people in the building trades, but they make good looking and durable clothes. But that’s not what impresses me the most. What impresses me the most is that I choose the cheapest shipping option, and the package arrives two and a half days after I ordered it. I compare that to some site I once ordered something and chose their expensive express shipping, only to find that while they sent it FedEx Overnight, they didn’t actually give it to FedEx for 4 or 5 days.
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Now if only they would stop sending both my wife and I new catalogs every other week, despite emailing them multiple times to ask that they take me off the mailing list…